Making A Purchase Ordering with Stitchville is easy. You can pay securely online using credit/debit cards. Stitchville accepts payments in GBP. To make a purchase click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Check Out" button and you will be redirected to Paypal.

Delivery Schedule We aim to deliver your order right away. Our target is to despatch your order within 48 hours of you placing it, provided everything is in stock. Where an item is out of stock the rest of your order will be sent on and you will be contacted about the back order. You will not be charged any extra postage charge for items sent separately. International orders are generally received in under 14 days.

Back Orders If your item is not in stock, we will back order for you. You will always be contacted with the option to cancel or alter your order if you would rather not wait.

Tax Charges Prices include 17.5% VAT.

Reaching Us If you need to reach us, please email us on info@stitchville.co.uk
Alternatively, you can call on +44 (0)20 8986 5278 or write to us at 3 Millfields Rd, London E5 0SA, England.

Privacy Policy We do not disclose buyers' information to third parties.

Returns Policy You have the right to cancel an order within seven days of purchase or within seven days of receipt of the goods (whichever is the longer). Should you wish to cancel your purchase within seven days, please contact us. Providing that unwanted goods are received back to us in unused, unopened and re-saleable condition within seven days of delivery, we will refund payment for the goods. Orders placed by credit or debit card from this web site will be refunded directly to your credit or debit card. The refund will be made within 30 days of return of goods. We cannot accept liability for returned goods lost or damaged during transit. You are advised to wrap the product carefully to avoid damage and to return goods by recorded delivery, registered post, or by courier. Please remember to give us your name and address, and a copy of your purchase receipt. The cost of returning goods will be borne by you. In the unlikely event that you receive damaged goods, please notify us within 7 days of receipt and goods will be re-dispatched on return of faulty items.